Website Terms of Use


All orders placed with Dizzy Lamb shall only be accepted subject to these terms and conditions.

 

1.0 ORDERS

All orders should be in writing and faxed or placed electronically, and no responsibility will be accepted for verbal orders.

 

2.0 PRICES

All our prices include the current goods and services tax which is currently at 10% and are subject to change.

 

3.0 INSPECTION

The customer shall examine the products immediately after delivery and Dizzy Lamb will not be liable for any defect or damage unless Dizzy Lamb receives details within 5 days of the date of delivery of the products.

If the parcel is damaged upon receipt, please refuse delivery and the box will be returned to Dizzy Lamb.

 

Please contact us immediately so we can contact our carrier and advise.

 

As soon as we receive damaged goods we will rectify by repairing or remaking goods.

 

4.0 WARRANTY

Dizzy Lamb warrants its products to be free from defects in material or workmanship under normal and proper use for a period of 36 months for the structural integrity of our Spit Roast BBQ’s, electric motors are covered for 12 months. This warranty commences from the date of the tax invoice but is subject to receipt of payment in full.

Notification of defective materials and equipment must be made within the warranty period.

 

The purchaser is responsible for any freight costs relating to the repair or replacement. Dizzy Lamb will not be responsible for any consequential damages during or following installation procedures.

 

This warranty shall not apply in the event usage, adaptations or installations are not in accordance with Dizzy Lamb.

 

Written installation and operation instructions.

  • 4.1 If the product has been opened, dismantled or returned with clear evidence of abuse or other damage.
  • 4.2 If Dizzy Lamb written instructions, for installation have not been followed.
  • 4.3 If any damage to the goods is caused by water.
  • 4.6 If the goods been damaged due to hail and/or snow.

 

5.0 REFUNDS OR RETURNS

As all our BBQ spits are made of the highest quality we are confident that once you choose your BBQ you will be happy for many years however if the BBQ does not suit your intended need or has been chose incorrectly we will be more than happy to have the item returned in its original unused condition and we will offer a refund. A 15% re stocking fee will apply to all items.

 

Please ensure you chose carefully and ensure that all details are correct before finalizing you order.

Once we receive order online or by fax we will automatically charge your credit card for the total amount of the full sale value.

 

6.0 TRADING HOURS

Our trading hours are Monday to Friday 8.00 am to 5.00pm AEST. Saturday by appointment only

 

7.0 CANCELLATION OR CHANGES

Once an order is received by Dizzy Lamb, such order may be varied or cancelled ,only if variation or cancellation is received within 24 hours by email fax, or phone within 24 hours of placing your order.

 

Dizzy Lamb reserves the right to cancel your order if:

  • 7.1 payment was declined by your financial institution
  • 7.2 we cannot fulfill your order due to shortage of stock or stock is no longer available or
  • 7.3 If one or more of the goods you order was listed at an incorrect price, due to a website malfunction or a typographical error on our behalf.

 

If in the event that we cancel your order we will notify you via email or fax and we will refund your credit card as soon as possible.

 

8.0 DELIVERY TIME

Dizzy Lamb will make every effort to deliver your order in the shortest possible time however, Dizzy Lamb will not be whatsoever liable for failure to deliver, or procure delivery of the whole or any part of the goods.

 

On average you are looking at delivery within 2 business days for local deliveries within Victoria and up to 7 business days within other states around Australia.

 

9.0 DELIVERY CHARGES

State

Post Code Range

0-5kgs

5-10kgs

10-30kgs

30-50kgs

50kgs & over

VIC METRO

3000 - 3210

$8.00

$16.00

$24.00

$32.00

$50.00

VIC COUNTRY

3211 - 3999

$10.00

$20.00

$30.00

$60.00

$80.00

TAS

7000 - 7799

$10.00

$20.00

$30.00

$60.00

$120.00

SA

5000 - 5799

$12.00

$24.00

$36.00

$72.00

$144.00

NSW

2000 - 2599
2619 - 2898
2921 - 2999

$12.00

$24.00

$36.00

$72.00

$144.00

QLD

4000 - 4999

$15.00

$30.00

$45.00

$90.00

$180.00

NT

0800 - 0899

$25.00

$50.00

$75.00

$150.00

$300.00

WA

6000 - 6797

$20.00

$40.00

$60.00

$120.00

$240.00

ACT

2600 - 2618
2900 - 2920

$12.00

$24.00

$36.00

$72.00

$120.00